Care program · Doral, Florida
Viva Everyday Care
Viva Everyday Care is a sick visit program at our Doral clinic for common problems that need attention soon but are not emergencies. This program is for adults 18 and older.
About this program
Children and teens are seen in Viva Kids & Teens. It covers ear pain, sore throat, red or irritated eyes, minor sprains and strains, and health planning before international travel. A provider asks when the problem started, checks your symptoms, and explains what is most likely going on and how to care for it at home.
Some problems need a quick test, a medicine from the right class, or a follow-up check. Others get better with rest and simple home care, and antibiotics are used only when they are likely to help. Before a trip, a pre-travel visit reviews your destination, your health conditions, your medicine supply, and which vaccines or preventive medicines may be advised.
Travel vaccines may require outside travel-medicine or vaccination services; confirm the required vaccine, location, availability and cost before scheduling. Vision testing, hearing tests, and imaging are coordinated when needed. Severe pain, an eye injury, trouble breathing, or a possible broken bone needs emergency care, not a routine visit.
To book, request a sick visit through the appointment page.
What we treat, assess, and coordinate
What we treat
- ear pain and common ear infections
- sore throat and cold symptoms
- pink eye and minor eye irritation
- minor sprains and strains
- health planning before international travel
What we assess
- ear fullness or hearing changes
- eye redness, itching, or discharge
- ankle, wrist, and knee injuries
- fever or illness after travel
What we coordinate
- throat and lab testing when indicated
- outside travel-vaccine options when indicated; confirm the required vaccine, location, availability and cost
- X-rays and other imaging
- ear, nose and throat, hearing, and eye-care referrals
Conditions in this program
What the first visit includes
We begin with your questions, history, available records, and shared next steps.
Learn about evaluation →Treatment options
Your provider discusses practical options and follow-up that fit your situation.
Explore treatment planning →Clinical team
Meet the team →Appointments, insurance, and location
10560 NW 27th St, Suite 101, Doral, FL 33172 · +1-305-209-0001
Hours: Mon–Fri 08:30–16:30; Sat 09:00–13:00.
Insurance informationSee how to bookFrequently asked questions
What kinds of problems is a sick visit for?
A sick visit is for common problems that need attention soon but are not emergencies, such as ear pain, a sore throat, red or irritated eyes, a twisted ankle, or a cold that is not getting better. It is also used for a planning visit before international travel. Emergencies should go to 911 or the nearest emergency room.
Will I get antibiotics for my sore throat or ear pain?
Only if they are likely to help. Most sore throats and many ear infections are caused by viruses, and antibiotics do not treat viruses. Your provider checks your symptoms and may order a strep test. If a bacterial infection is likely, a medicine from the right antibiotic class is prescribed; otherwise you get a home-care plan for pain and fever.
Is pink eye contagious?
Pink eye caused by a virus or bacteria spreads easily, while pink eye from allergies does not. Wash your hands often, avoid touching your eyes, and do not share towels, pillows, or makeup. If you wear contact lenses, take them out and get prompt eye care the same day, even if the eye is only red. Eye pain, strong sensitivity to light, or blurry vision also needs prompt eye care.
How soon before a trip should I schedule a travel visit?
Try to book four to six weeks before you leave, because some vaccines need time to work or need more than one dose. Bring your itinerary, your vaccine record, and your medicine list. Review destination-specific CDC guidance with the responsible provider. Any indicated travel vaccine may require an outside service; confirm its vaccine-specific availability, location and cost. A late visit can still help with planning.
Should I ice a sprained ankle?
In the first two days, rest the joint, wrap ice in a towel and apply it for about 20 minutes at a time, wrap the joint with a compression bandage, and keep it raised. Do not put ice on bare skin. Gentle movement can start as pain allows. Get checked if you cannot put weight on it, the pain is severe, or it looks out of shape, because an X-ray may be needed.
Can a sick visit be done by video?
Travel planning and some follow-up questions may suit video. Ear, throat, eye, and injury concerns usually require examination in person. Confirm the appropriate visit type and availability when requesting nonurgent care.
Urgent symptoms
- Sudden vision loss, severe eye pain, or an eye injury. For a chemical splash, start rinsing the eye with clean water immediately for at least 20 minutes. Call 911 or get emergency help while continuing to rinse.
- Sudden hearing loss, or ear pain with high fever and swelling behind the ear
- Trouble breathing, drooling, or being unable to swallow with a sore throat
- A possible broken bone, a limb that looks out of shape, or a deep or heavily bleeding wound
- A head injury with confusion, vomiting, or passing out
- Fever during or after travel to an area with malaria
- For any of these, call 911 or go to the nearest emergency room.
Call 911 for a life-threatening emergency.
Urgent guidance →When we refer
Sudden hearing loss, eye pain with vision changes, an eye injury or chemical in the eye, and problems that keep coming back go to urgent eye care, ear, nose and throat care, or audiology. Possible broken bones, deep cuts, and head injuries need urgent care or the emergency room. Complex trips, high-risk health situations, and specialized vaccines are coordinated with a travel-medicine clinic. This program is not a full eye-care or hearing service.
Sources
- Ear Infections — MedlinePlus (NIH)
- Sore Throat — MedlinePlus (NIH)
- Pink Eye — MedlinePlus (NIH)
- Sprains and Strains — MedlinePlus (NIH)
- Travelers' Health — CDC
- Traveler's Health — MedlinePlus (NIH)
- Red eye — NHS
- Eye injuries — NHS
- Ankle sprain: aftercare — MedlinePlus (NIH)